Casa Del Rio Melaka - Malacca

88, Jalan Kota Laksamana, Malacca, Malaysia, 75200show map
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Highlights
9
SuperbBased on  126 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Malaysia

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Overview

Set in the heart of Malacca, this comfortable hotel features 66 rooms and offers free self parking and a roof-top pool. Casa Del Rio Melaka Hotel welcomes guests to its luxurious rooms since 2010.

The property is set 5 minutes' walk from Stadthuys. Set within a 20-minute walking distance from Malacca city center.

There are shops, a market and boutiques located nearby.

A few minutes' drive from Kuala Lumpur International (klia) airport.

Rooms

A breathtaking view over the river welcomes guests to king studio, two-bedroom triple room and master two-bedroom suite with unique décor offering heating, an individual safe, multi-channel TV, a kitchenette and a speaker phone. Guests will enjoy a view of the Melaka River from their rooms. There are en suite bathrooms with a spa bathtub, free toiletries and a shower cap along with a microwave, coffee/tea makers and a washing machine for self-catering.

Eat & Drink

The onsite large restaurant entices with local dishes. The small garden bar offers billiards, free Wi-Fi and a terrace. The café Famosa Chicken Rice Ball Restaurant is around 300 meters away.

Services

Guests can make use of car rentals available on site.

Relax

Treatments include steam baths, head massage and back massages. A gym and a fitness centre are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of rooms:   66.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Cafe

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Rooftop pool

Sports & Fitness

  • Fitness centre
  • Skiing
  • Billiard tables

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Catering service

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Playground

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Barbeque grills
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Massage
  • Library

Room view

  • Garden view
  • Courtyard view
  • River view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Balcony
  • In-room jacuzzi
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Slippers
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
St. Paul's ChurchSt. Paul's Church1400 ft
A'FamosaA'Famosa1700 ft
Princess Hang Li Poh's wellPrincess Hang Li Poh's well3300 ft
Dataran Pahlawan Melaka MegamallDataran Pahlawan Melaka Megamall2000 ft
Mahkota ParadeMahkota Parade2300 ft
Plaza Hang TuahPlaza Hang Tuah3300 ft
Jonker StreetJonker Street1000 ftJalan Hang Jebat
StadthuysStadthuys1100 ftDutch Square Or Red Square, The Stadthuys
Christ ChurchChrist Church1200 ftJalan Kota
St. Francis Xavier ChurchSt. Francis Xavier Church1900 ft12 Jalan Banda Kaba
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Famosa Chicken Rice Ball RestaurantFamosa Chicken Rice Ball Restaurant900 ft28-30 Jalan Hang Kasturi, Off Jonker Street
Calanthe Art CafeCalanthe Art Cafe900 ft11. Jalan Hang Kasturi
Orang Belanda Art CafeOrang Belanda Art Cafe700 ft32 Tun Tan Cheng Lock
The Baboon HouseThe Baboon House800 ft89, Jalan Tun Tan Cheng Lock
Nyonya CendolNyonya Cendol700 ft51 Jalan Tun Tan Cheng Lock
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St. Peter's ChurchSt. Peter's Church4000 ft
St John's FortSt John's Fort1.2 mi
Melaka SentralMelaka Sentral1.9 mi
Portuguese SquarePortuguese Square1.6 miJalan Ujongpasir
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Getting around
Airports
Batu Berendam (MKZ)4.8 mi
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Reviews
9.0
SuperbBased on  126  reviews

Rating by category:

10.0
Location
10.0
Rooms
10.0
Service
  • 9.6
    Exclusive

    From the moment you arrive you are treated well by the staff and they are always friendly. They provide a cold towel and sorbet on arrival, show you to your room, provide a welcome Malaysian treat and provide a great turn down service in the evening. Very relaxing and welcoming hotel in a great location.

  • 7.4
    Very good

    My family and I are very upset when we can't use your infinity pool. We went there twice not notice the water was very cloudy. The next morning my husband when and checked again it was the same. We was told of some technical problem occur as the filter is not working well. How can we pay a five star hotel rate and no pool facility. Please feed back.

  • 9.2
    Superb

    Love love love my stay at the hotel. The staffs are super friendly & eager to please. The room is big and comfortable. The bath tub is huge, plenty of room to wiggle in :) When the shower was blocked, service was very prompt

    Yes the hotel is very near jonker. Unfortunately to get to the city, you have to walk all the way down to the only bridge across the river & walked back up again on the other side. Difficult for elderly to walk that distance.

  • 8.2
    Fabulous

    The room is big, bathroom is spacious with big bathtub. Free Wi-Fi at the lobby area.

    The containers for the shampoo, conditioner, bath foam is abit small, and breakable. So have to be careful when using it. Especially for the young kids.

  • 7.0
    Very good

    The location being walking distance to Jonker Street.

  • 7.4
    Very good

    Right in the center of the city, so convenient for a family with toddler, a good choice.

    The swimming pool and gymnasium a bit small and cramped. Hoped it is bigger. Maybe the restaurant could serve more local delicacies to suit local pallete like me. Overall, the hotel live up to its name.

  • 7.0
    Very good

    The welcome - cold towels, welcome drink, my name on a leaf . Size of the room, cleanliness. Efficiency of housekeeping and roomservice. Quality of food (not drinks).

    (1) The staff spoke too loudly along the corridors, especially in the mornings. (2) When our room keys did not work the second time around, i called the reception fm my mobile and asked them to open my room door. It was late and we were tired. He leisurely walked to our room with a broad smile and handed the key to us. There was no apology fm him and the smile made us more irritated. (3) The breakfast was a little bit confusing and there was no explanation as to how it worked i.e. what was complimentary and what was not. We recently stayed in "Sala Resort" in Phuket. They too practiced the same process for their breakfast , but the explanation was very clear. Additionally , we waited about 20 min for our coffee. And the coffee flask came without the cups. So we had to ask for cups. If I had to sum things up, I would say that the overall service standards did not live up to the expectations i had of the resort in terms of cost and the lovely ambiance of the resort. (4) by the way , is that instant latte that is served at the bar.?That needs improving too. It too us 15 minutes to get the bill at the bar as the system was down. (5) When we returned late one day, our room had the strong smell of glu / terpentine. Such work shld not be done when the room is occupied.

  • 9.2
    Superb

    Great breakfast. Good location. Is right smack at Jonker St - lots of shopping and food. Spa is fantastic and not too pricey.

  • 7.4
    Very good

    Not rowdy

    Bitten by mosquito in the room at night

  • 9.2
    Superb

    Casa del Rio Melaka will be fabulous when it is fully finished. We were among the very first guests on the second day it was open, and some things weren't in place - like the spa, and chairs around the pool. But the pool is amazing, and the setting is amazing, and the rooms are gorgeous. Best thing: the bathroom - is mammoth! Equally best thing: 2 short blocks to the shopping and street food of Jonker Street. Third best thing: the view to the Straits of Melaka - lovely! And finally, the site right on the river - lots to watch and enjoy if you never leave your room!

    Nothing to dislike!!!

  • 10.0
    Exclusive

    The view is the best we have seen in a Malaccan hotel (having been to Malacca almost every year since 1980s). The staff are highly professional and courteous. The welcoming process - lobby area, water features, personalised welcome tray with sorbet, efficient check-in, and onde-onde in the room - all just made our exhaustion from the long journey, fade away. The facilities - gym and swimming pool are well- maintained and so convenient. We enjoyed our stay very much.

    Everything was great except an afi - the communication of information from different staff members varied from person to person. Initially we were given different info on check-out time and facilities opening hours, but later on we received different set of info from another staff. It caused us some confusion and some disruptions to our plans. We hope the hotel works on improving their communication. Apart from that, our stay was simply great and the hotel deserves commendation. Keep it up.

  • 10.0
    Exclusive

    Staying in Casa Del Rio made me feel like I'm in a mediterranean dream. Especially the design of the hotel, the luxury of the facilities in the room and the warm welcome by the front liners. The highest points should be given to is the lobby area. The first thing that captured my attention is the view at the water fountain and a place to chill while waiting for your room. It was just so relaxing. The second thing that captured me was the infinity pool at the rooftop. The design was just amazingly simple...Even though it was a really short stay but my wife and I really enjoyed it as she was really happy with the special decoration they made for her birthday. I would come back and stay at Casa Del Rio on my next trip to Malacca and recommend it to other travellers as well as the price that I got through Booked.net was really a good deal. Value for money.

  • 10.0
    Exclusive

    Outstanding service from the very well-trained staff, always smiling and attentive. Mr Baldip Singh who checked us in quickly and efficiently though we arrived earlier than 3pm deserves special mention. He was knowledgeable about the hotel and explained all the facilities to us with such warmth and care, taking us up to our room and when we left, escorting us to the right bus with our luggage. We especially loved the welcome drink, refreshing cold towel and personalised greeting on the banana leaf. The room was awesome, palatial with a beautiful tiled floor, huge tv with cable (wish they had kbs though!), tea and coffee service with a generous supply of bottled water. The toiletries were so good we wanted to purchase them from the shop, but only containers were available, not the shower gel or moisturiser. The thick and fluffy towels were the largest we have ever seen! The breakfast was semi-buffet and the nasi lemak and scrambled egg with salmon were absolutely delicious.

    The pool, though large and with a lovely view of the river, was murky and not as clean as would be expected. The Sunday high tea should have more local items like mee siam and kueh piti as these are Malacca specialties. It would be nice if there had been more information on hotel facilities in a brochure in the room.

  • 10.0
    Exclusive

    The moment we arrived, we were treated well by the staff. Very personalise and cheerful check-in area, they provide a cold towel and cold dessert on arrival. The staff will show you to your room. Very beautiful spacious rooms, clean, excellent quality toiletries using natural products, excellent room facilities, special local dessert (onde- onde) with a little descriptions of the dessert was served in the room, fantastic location, very near and convenience for shopping at Jonker Street & sight seeing. My family defitely love the hotel so much and we will come back again!

    Breakfast, we wish to have the continental b/f buffet instead of semi buffet + la carte menu, not much choices. Quality and the taste not reach to the 5* hotel standard yet. We hope the food can improve in the future.

  • 9.2
    Superb

    Location, personal services and very few room, 66 only.

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Highlights
9
SuperbBased on  126 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Malaysia

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Batu Berendam (MKZ)4.8 mi
+ More- Less
Check rooms and rates
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Rooms and Guests
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